Customer Service

Cynosure Hair Service Guarantee

Cynosure Hair insists on the concept of “Excited price, trusted quality”, devoted to provide the best quality human virgin hair and trusted customer service. We focus on the combination of customer experience and product sales, listen to our customers through various channels of sharing and interactive communication, improve the quality of products and services. Cynosure Hair provides more professional service, choose Cynosure team, enjoy your shopping time. Join us, share your beauty! 

Pre-sale Service 

1. Honest product description--- We answer all the questions honestly with patience.

2. 24 hours online--- We will reply to you within 24 hours, save more time for your order.

3. Quick messages reply--- We check emails and messages within 2 hours, answer questions ASAP.

4. Considerate packages tracking service--- We give your tracking number at the first time when we send the hair out.

After-Sale Service

1. Service guidance--- If you have any problems with the hair, contact us at the first time.

2. Timely and effective response--- We will try our best to help you solve your problems.

3. Reasonable return policy--- Responsible for the goods that are not non-artificial damaged, and sent by wrong type, color, or length within 7 days.

4. Professional after-sale service--- Perfect return and exchange service as well as the refund system, providing the best after-sale guarantee for you. 

NOTICE

IF YOU HAVE ANY OTHER QUESTIONS, FEEL FREE TO CONTACT US, WE ARE GLAD TO HELP YOU. 

Email: service@cynosurehair.com